Question 1

How quickly can you fix my remote problems?

Accepted Answer

In most cases, we can diagnose and resolve remote control issues within 30 minutes to an hour. Common problems include dead batteries, signal interference, or reprogramming needs. If your remote requires replacement, we carry a wide selection of universal and brand-specific remotes on our service trucks. For more complex opener issues, we may need additional time, but our technicians will always provide an accurate time estimate before beginning work.

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Question 2

What causes remote problems in garage doors?

Accepted Answer

Remote control problems can stem from several sources. The most common causes include: dead or weak batteries (the #1 culprit), signal interference from nearby electronic devices, damaged antenna on the opener unit, worn-out remote buttons, or a remote that has become deprogrammed. Environmental factors like extreme temperatures can also affect remote performance. Additionally, if multiple people report remote issues simultaneously, the problem likely lies with the opener's receiver board rather than the remotes themselves.

Question 3

Do you offer financing for new insulated door installations?

Accepted Answer

Yes! We understand that a new insulated garage door is a significant investment in your home. We offer flexible financing options to make your purchase more manageable, including 0% APR promotional periods for qualified buyers, low monthly payment plans, and quick approval process with no prepayment penalties. Our team will work with you to find a financing solution that fits your budget while ensuring you get the quality insulated door your home deserves.

Question 4

How long does a garage door installation take?

Accepted Answer

A standard single garage door installation typically takes 3-5 hours, while a double door installation may take 4-6 hours. This includes removing your old door, installing the new door and opener, testing all safety features, and cleaning up the work area. Complex installations involving structural modifications or custom doors may require additional time. We'll always provide an accurate time estimate during your consultation.

Question 5

What's included in your warranty?

Accepted Answer

Our 3-year warranty covers all parts and labor on repairs and installations performed by our technicians. This includes springs, cables, rollers, hinges, panels, and opener components. The warranty also covers any defects in workmanship. Manufacturer warranties on new doors and openers may extend coverage even further. We keep detailed records of all work performed, making warranty claims quick and hassle-free.

Question 6

Do you service all garage door brands?

Accepted Answer

Absolutely! Our factory-trained technicians are experienced with all major garage door and opener brands including LiftMaster, Chamberlain, Genie, Craftsman, Wayne Dalton, Amarr, Clopay, and many more. We carry a comprehensive inventory of parts for quick repairs, and if we don't have a specific part on our truck, we can typically source it within 24-48 hours.

Frequently Asked Questions